OUR SHIPPING POLICY

SHIPPING METHODS:


BG Boards uses FedEx or USPS for our deliveries depending on the product. We will process and ship your order within 1-7 business days of receipt.  While we strive to process and ship orders as quickly as possible, some orders take more than one day to process.  Please expect the reasonable and customary shipping time for products to be delivered to your destination. You can visit fedex.com or usps.com for more information regarding Shipping Times and Conditions.

SHIPPING DAMAGE CLAIMS:

While the frequency of damaged packages is low, in the event that one of our products is delivered in a damaged state, BG Boards must be notified within 48 hours of receipt of the package. We will make every effort to resolve the situation and get a replacement product delivered in a timely fashion. Any shipping damage claims filed beyond 48 hours from receipt of the package will be the sole responsibility of the recipient.